Parts Operations Manager Middle East

Lucid Motors

5500

Riyadh, Saudi Arabia

Posted on: 2022-06-22

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States

At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.

Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Role:

Communicates, enforces, and monitors effective parts department processes

Promotes and merchandises parts and accessories according to Lucid guidelines

Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories

Be able to understand and act-to reports including but not limited to, P&L, obsolescence, and exception

Responsible for initial parts department setup, process, procedures, systems …etc. regional wise.

Monitor regional parts ordering, and maintain responsibility for solving delays or other issues as they arise

Possible involvement in initial department design during construction phase

May be required to work evenings, weekends, and holidays

Must be able to travel

Establish a parts department sales and operating budget

Ensure achievement of the Spare Parts Department target and objectives.

Preparation and execution of Business Plans for the Parts Departments by ensuring that these plans set operating and personnel costs and include forecasts of parts sales and management of direct costs.

Organize, direct, and manage the activities of all staff at the Spare Parts Departments to achieve financial goals via making optimal use of all materials, funds, and human resources.

Participate in preparation of all operational regulations and procedures by ensuring that all operations deliver results in a smooth and timely manner.

Maintain a balanced inventory consistent with the requirements of the service department, and the walking customer.

Establish individual parts inventory levels and balances them for maximum turnover to minimize obsolescence.

Set and enforce a policy on the special ordering of parts.

Ensure that stock orders are in line with Manufacture target orders and original spare parts.

Forecasts goals and objectives for the departments and strives to meet them.

Hires, trains, motivates, and monitors the performance of parts department individuals.

Strives for harmony and teamwork within the departments and with all other departments.

Understands, keeps abreast of, and complies with local regulations that affect parts operations, such as hazardous waste disposal.

Understands and ensures compliance with manufacturer warranty and policy procedures.

Establishes and maintains good working relationships with customers to encourage repeat and referral business.

Fosters professional employee development and coordinates with department managers to determine need for advanced training.

Makes customer satisfaction a department priority, ensuring that parts personnel are courteous and respectful in their interaction with customers.

Handles customer complaints immediately and according to company guidelines.

Develops parts pricing plans and recommends to reporting manager.

Works with parts and service managers to find ways to improve the overall profitability of the company.

Maintains safe work environment.

Maintains a professional appearance.

Other tasks as assigned.

Qualifications:

Bachelor’s degree in engineering is preferable business or logistics are fine.

5 years minimum experience in a parts department leadership role – high line preferred

Excellent written and verbal communication skills

Financial knowledge

High level attention to detail and accuracy

Ability to multitask while maintaining high level of accuracy

Ability to analyze and interpret internal reports

Able to effectively work both individually and within a group in a high-paced environment

Ability to use basic computer applications such as Microsoft Office as well as learn Smartsheet, SAP, Salesforce, and proprietary management system applications

Must possess a valid driver license

Advantageous:

Knowledge of HV systems, LV systems, and EV powertrains

Start-up experience and related fast-paced environments

Previous OEM Parts training

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