Operations Analyst

Number of employees

3800

London, UK, United Kingdom

Posted on: 2024-02-28

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

At Octopus Energy Services we are the install power that unlocks Low Carbon Technology in homes across the UK. Our team of thousands of engineers are specialists in delivering Heat Pumps, Solar PV and EV chargers - to help transform UK households into the 100% green smart homes of the future. Our team is at the forefront of delivering the incredible customer experience that Octopus prides itself on.
 
Octopus Energy Services is growing incredibly quickly.  We’re focused on delivering great service to customers today while also building the tech and processes to scale into the future.

We're looking for an Operations Analyst with a passion for renewable energy, customer service, technology and the mission to decarbonise the energy sector.

This is a hybrid role based in our London office.

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do

  • Data-driven insight: You will provide analytical, data-driven insight to support decision making
  • Understand underlying drivers of performance: You will design, manage and build trusted data related reports provided to key stakeholders
  • Analytical rigour: Structure and process data to identify opportunity areas and outliers, and visualise the analysis in a digestible manner
  • Influencing to action: Interpret findings in a way that enables the business to make informed decisions and supports / influences new ways of thinking
  • Project management and execution: Build structured reporting formats and overall robust process to enable the collection of robust data from field based teams
  • Cross team collaboration: Collaborate with cross-functional teams to maximise the value of our data and analytics capabilities.
  • What you'll need

  • Experience working cross-functionally
  • SQL, Excel (can perform complex functions)
  • Proven experience of data analysis in an analytical, strategic or commercial role
  • Why else you'll love it here

  • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
  • Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people 
  • Visit our perks hub - Octopus Employee Benefits
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