Office Manager (part-time)

Via Transportation is a public mobility technology company that develops software and operational solutions for shared transportation networks. The company provides a comprehensive suite of products including microtransit, paratransit, student transit, corporate and campus shuttles, and health transportation services, serving cities, transit authorities, school districts, universities, healthcare providers, and corporations. Via's platform enables dynamic, on-demand routing and scheduling that maximizes vehicle utilization and reduces the number of single-occupancy trips on the road. By replacing inefficient fixed-route systems and private car trips with intelligent shared mobility, Via contributes to lower emissions and more sustainable urban transportation ecosystems. The company also offers Remix, a transit planning and scheduling platform, and has integrated Citymapper into its mobility-as-a-service offerings to help cities build more rider-centric networks. Via's mission centers on reimagining public transit to be more equitable, efficient, and accessible, ensuring that underserved communities gain reliable connections to jobs, education, and healthcare. What distinguishes Via is its combination of proprietary routing algorithms, real-time operations management tools, and in-house consulting expertise through Via Strategies, allowing it to serve both the technology and operational needs of transit agencies at scale.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As an Office Manager at Via, you’ll oversee the day-to-day operations of our Benton Harbor Office, playing an important role in creating an exceptional environment for our growing team. As a key part of our People Operations team, you’ll be responsible for maintaining best practices to keep our office running smoothly. You’ll have the opportunity to assist with special projects, working closely with IT, Employee Experience, and many more! This is a part-time position and will be on-site in our Benton Harbor office.

What You'll Do

• Manage the daily logistics of the company's office.
• Keep a tidy office by routinely cleaning our common areas, kitchens, and phone booths when needed.
• Greet guests and field phone calls.
• Support with stocking with supplies when needed.
• Lead a wide variety of projects and help improve day-to-day processes.
• Help with the company's onboarding programs for new hires in Benton Harbor working closely with the People Operations and IT teams to ensure a great “Day One” experience.

Who You Are

• 1+ years full-time work experience.
• Bachelor's degree (candidates without a degree should have 2+ years' full-time work experience).
• Very strong ability to multitask and prioritize—you must be able to manage your own time and stay highly organized while orchestrating multiple tasks.
• Positive, "can-do" attitude and strong customer service mentality—you exude high-energy and thrive working with others.
• Bias toward action and solutions-driven mentality—you can identify areas where processes can be improved and act on them.
• Strong written and verbal communication.
• Tech savvy, comfortable using basic tools like G-Suite, Zoom, Slack.
• Strong troubleshooting skills—you can help IT with office technology.
• Prior experience in an Executive Assistant, Receptionist, or Office Manager role.
• Interest in growing your career in People or Business Operations.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary: $18.00 / hour, up to 20 hours a week

Ready to join the ride? 

Via is an equal opportunity employer.