Maintenance Manager

Via Transportation is a public mobility technology company that develops software and operational solutions for shared transportation networks. The company provides a comprehensive suite of products including microtransit, paratransit, student transit, corporate and campus shuttles, and health transportation services, serving cities, transit authorities, school districts, universities, healthcare providers, and corporations. Via's platform enables dynamic, on-demand routing and scheduling that maximizes vehicle utilization and reduces the number of single-occupancy trips on the road. By replacing inefficient fixed-route systems and private car trips with intelligent shared mobility, Via contributes to lower emissions and more sustainable urban transportation ecosystems. The company also offers Remix, a transit planning and scheduling platform, and has integrated Citymapper into its mobility-as-a-service offerings to help cities build more rider-centric networks. Via's mission centers on reimagining public transit to be more equitable, efficient, and accessible, ensuring that underserved communities gain reliable connections to jobs, education, and healthcare. What distinguishes Via is its combination of proprietary routing algorithms, real-time operations management tools, and in-house consulting expertise through Via Strategies, allowing it to serve both the technology and operational needs of transit agencies at scale.

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Maintenance Manager on Via’s Operations team, you’ll supervise and perform complex technical and administrative work overseeing the maintenance program for the servicing, maintenance, and repair of all transit equipment and property.  You'll also be an active member of the maintenance team, working hands on to ensure our vehicles and equipment are operating successfully and efficiently. 

**This is an in-person position with the expectation that you will be on-site 5 days per week**

While standard schedules are provided, this role does require flexibility to work occasional evenings, Saturdays, and extended hours as business needs arise.

What You'll Do:

• Service, overhaul, and repair of all transit equipment and property. Discuss equipment repair with personnel, evaluate problems, write work orders, and assign and prioritize work.
• Manage the full employee lifecycle for drivers: scheduling, PTO approvals, approving timesheets for payroll, daily inquiries, performance conversations, and adherence to workplace policies.
• Inspect work in progress and upon completion when required. Inspect tools and equipment for condition and proper use. Approve stock orders for needed parts. Maintain records of work, troubleshoot various facilities and transit equipment problems. Understand and use automotive test equipment manuals and diagrams.
• Direct and coordinate the administrative activities pertinent to the maintenance of system equipment and property. Help prepare the maintenance budget and oversee maintenance budget.
• Provide technical advice to mechanics. Determine need and feasibility of major repairs on individual pieces of equipment with a strong focus on safety and cost-effective decisions.Train, coach, and mentor staff, ensuring consistent workmanship, safety compliance, and documentation standards.
• Direct and coordinate the ordering, receiving, storing, and distribution of an inventory of equipment supplies and spare parts.
• Diagnose and perform all repairs as required, including but not limited to, engine defects, transmission defects, electrical defects, and preventative maintenance. 
• Build strong working relationships with partners, vendors, and other stakeholders, including central Via teams and our partners.

Who You Are:

• Self-starter who is proactive and comfortable taking on a high level of responsibility.
• Hands-on leader who can run a shop day-to-day and is comfortable working on the floor alongside the team when needed
• Vocational automotive training and considerable experience (minimum 5 years hands-on; 3 years supervisory experience preferred/required) in skilled mechanical work strongly preferred.
• Strong project manager eager to create and refine operational processes.
• Outgoing and sociable leader; skilled at communicating professionally with partners, vendors, and partners from a broad range of backgrounds.
• Comfortable prioritizing and working on multiple initiatives with various stakeholders.
• Proficient with technology, such as maintenance software, Google Suite, and email

Licenses and Certification Requirement:

• Hold a valid driver’s license
• Hold a high school diploma or GED certificate
• Hold an ASE Automobile Service Master Technician Certification for Medium / Heavy Truck or Transit Bus 
• At least 25 years old
• Successful completion of mandatory pre-employment drug test, criminal background check, and motor vehicle records check.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $80,000 - $100,000 / per year

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? 

Via is an equal opportunity employer.