Legal Operations Associate

Via Transportation is a public mobility technology company that develops software and operational solutions for shared transportation networks. The company provides a comprehensive suite of products including microtransit, paratransit, student transit, corporate and campus shuttles, and health transportation services, serving cities, transit authorities, school districts, universities, healthcare providers, and corporations. Via's platform enables dynamic, on-demand routing and scheduling that maximizes vehicle utilization and reduces the number of single-occupancy trips on the road. By replacing inefficient fixed-route systems and private car trips with intelligent shared mobility, Via contributes to lower emissions and more sustainable urban transportation ecosystems. The company also offers Remix, a transit planning and scheduling platform, and has integrated Citymapper into its mobility-as-a-service offerings to help cities build more rider-centric networks. Via's mission centers on reimagining public transit to be more equitable, efficient, and accessible, ensuring that underserved communities gain reliable connections to jobs, education, and healthcare. What distinguishes Via is its combination of proprietary routing algorithms, real-time operations management tools, and in-house consulting expertise through Via Strategies, allowing it to serve both the technology and operational needs of transit agencies at scale.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Legal Operations Associate, you will work closely with a team of highly dedicated and dynamic lawyers on a number of high impact topics like contracting, managing end-to-end processes, and other essential in-house legal functions. As a fully integrated member of the legal team, you will play a key cross functional role in driving success on a variety of exciting legal initiatives.

About the Role:

• Prepare, review and mark up contracts, e.g. NDAs, SaaS licenses, vendor contracts, engagement letters, etc., and maintain the company’s forms and guideline documents.
• Research applicable federal, state and local laws, and regulations and ordinances, for a wide variety of domestic and international on-demand transit deployments.
• Communicate regulatory requirements to operations teams and build processes to ensure regulatory compliance, especially with Department of Transportation and Federal Transit Administration regulations.
• Develop working knowledge of internal databases and systems in order to pull and extract insights from data in making business decisions.
• Constantly help the legal team become more organized and efficient, through the implementation and management of ticketing systems, document management and filing systems, KPIs tracking, etc.
• Manage, organize and maintain files in the company’s contract database and shared cloud storage system.
• Ensure and track compliance with GDPR and other data privacy laws through oversight of Data Protection Agreements with vendors.
• Ensure and track compliance with federal and state background check requirements consistent with regulatory requirements and contractual obligations.  
• Provide administrative support and assist with special projects, as assigned.
• Implement the company’s billing guidelines and coordinate with outside counsel.

About You:

• Go-getter with minimum of 0-2 years professional work (or work-study) experience (prior startup or legal experience is a plus).
• Bachelor’s or graduate degree with a strong academic record - this is a non-attorney role, though college graduates interested in attending law school in the future are encouraged to apply. 
• Meticulous and vigilant, with a keen attention to detail.
• Willing to wear multiple hats and work on projects of all types, big and small.
• High-energy and enjoy working autonomously.
• Excellent analytical and critical thinking skills.
• A positive can-do attitude, good judgment, and the ability to effectively manage competing priorities.
• Strong organizational and communication skills and an eagerness to help others.

What We Offer:

• All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
• Salary Range: $70,000-$85,000.
• Comprehensive health coverage, with low-cost dental and vision plans.
• A 401(k) with company match and vesting.
• Fully paid parental leave for new parents, with extended leave options.
• Additional benefits (mental health, pet insurance, and other wellness perks).

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.