Lead UX Designer

Reports To

Director, User Experience and Industrial Design

What You Will Be Doing

We are looking for an energetic and detail-oriented Lead Designer who loves human centered design with experience delivering high quality Mobile Apps for IOS and Android. In this role you will refine our UX and UI design systems for driver facing platforms, extending into hardware Station UI, Watch OS and in-dash experiences for CarPlay and Android Auto. You’ll play a critical role in defining how users interact with our EV charging ecosystem and ensuring our mobile experience is intuitive, elegant, and impactful.

You will be part of the product design team that is responsible for charging station management software solutions and mobile applications used by both enterprise and consumer type users. In this role you will work together with product managers, user researchers, developers, and customers to shape the long term direction and product requirements for the Driver App and cross platform connected.

You will work with colleagues in our offices across the globe, from Campbell, CA., to Radstadt, Austria, and in-person with our development team in Bangalore, India. These colleagues will help you deliver meaningful product solutions that touch multiple platforms like our driver mobile apps, automotive in-dash experiences, and physical interactions with EV charging stations.

What You Will Do At ChargePoint

• You will lead the full UX/UI design lifecycle for the ChargePoint mobile app, working with designers and key stakeholders you will refine our mobile apps, delivering consistent and intuitive experiences with our charging network.
• Create complete UX flows considering the end-to-end experience of finding chargers and transacting for energy or managing a connected home charger.
• Facilitate design reviews with stakeholders and Product managers to translate complex user needs, technical constraints, and business objectives into elegant, scalable design solutions.
• Influence cross-functional teams and leadership through compelling storytelling, data-backed insights, AI assisted concept generation consolidated within a thoughtful design rationale.
• You have a keen eye for pixel perfect detail and understand the nuances of designing and implementing UX patterns for iOS and Android platforms.
• Contribute, along with other designers, to the longer-term strategy of UX and UI within the organization.

Requirements

• 12+ years of work experience with a strong focus on Mobile App Design.
• Bachelor’s degree or higher education in Design; Interaction, Graphic, Motion, Product, User Experience.
• A creative mindset and excellent problem-solving skills; inclusive and collaborative work style.
• Well versed using design tools such as Adobe Create Suite and Figma to communicate design intent through clickable prototypes and high-fidelity mockups.
• Familiarity with AI design tools and applied experience integrating AI conversational interfaces or integration of AI enhanced product features within mobile products for a consumer audience.
• Experience working in agile environments using task tracking tools like Jira and Confluence.
• A web or digital portfolio that reflects your role, responsibilities, and capabilities from previous work experience.
• Proven track record of designing and shipping high-quality mobile apps (iOS and Android).
• Deep understanding of mobile design systems, accessibility standards, regional nuances for a global user base, and platform-specific guidelines.
• Excellent English verbal and written communication skills.

Nice to Have

• Experience in the EV, automotive, or energy sectors.
• Familiarity with geolocation and telematics services, real-time data visualization, and IoT interfaces.

Location
Bangalore