IT Client Engineer

Number of employees

5500

Newark, CA, United States

Posted on: 2022-06-30

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are looking for an IT Client Engineer. If you’re the kind of person who sees a problem, develops a solution, and creates an improvement no one’s asked for yet, then we want to talk to you! 

As the successful candidate, you will be responsible for ensuring IT support requests are addressed in a timely manner while exhibiting exemplary customer service skills. 

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
 
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The Role:

  • Source, Test and Configure the modern endpoint management systems such as: JAMF, Intune (and Azure AD), Microsoft Autopilot, SCCM (Endpoint Configuration Manager), and or equivalent. 
  • Lead formal technical proof of concept exercises for new products and capabilities. 
  • Advanced working knowledge of Windows and Mac System Image development and deployment, including application packaging, patching, local policy configuration, log analysis, and security settings. 
  • Be constantly on the lookout for opportunities to eliminate manual work through automation. 
  • Develop and document standards and practices for our endpoint system architecture. 
  • Collaborate with our primary internal customers to respond to requests, troubleshoot and remediate issues. 
  • Become a trusted advisor to Helpdesk for hardware and a Liaison between the IT systems team. 
  • Partner as a resource with Asset Management to maintain laptop inventory, data and visibility for IT finance/budget optimization. 
  • Qualifications:

  • Proficient experience with industry-standard tools and frameworks such as Windows PowerShell, command-line tools, Bash Scripting. 
  • 5 years hands on experience supporting and deploying Windows OS (Windows 8.1, 10) in an enterprise environment of 1,000+ endpoints. 
  • 5 years hands on experience supporting and deploying Mac OS X in an enterprise environment of 1,000+ endpoints. 
  • Proficient working knowledge of client security methods, anti-virus, encryption, MFA. 
  • 5 years of experience with Active Directory, including user and computer object creation and management, and Group Policy Object creation and management. 
  • Proficient working user administration of Microsoft Exchange, O365 and Outlook clients. 
  • General administration and troubleshooting of mobile devices (iOS, Android). 
  • Experience with globally dispersed teams and time zones.
  • Advantageous:

  • Microsoft Desktop Technician (MCTS) or appropriate experience 
  • JAMF certified 
  • Education:

  • Bachelor’s/technical degree or equivalent and five (5) years of general experience, additional years of experience will be considered in lieu of degree.
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