Head of IT, China

Lucid Motors

5500

Shanghai, SH, China

Posted on: 2022-08-22

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

This position requires an experienced professional with the ability to create, manage and drive the IT functions of the organization throughout the region. This individual brings along a “High China Context” and drives efficient, reusable, and easy to consume technology solutions which is a bedrock of our China presence & growth.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 protocols

At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.

Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

The Role

Directly lead a local workforce of IT support technicians Working closely with cross-functional stakeholders and other operations teams to address key IT support and usability concerns for employees

Maintaining very high customer satisfaction and a consistently great work experience for all Lucid Middle East associates

Define and analyze metrics to drive standards and influence team behavior; holding team accountable for the achievement of goals Lead and/or manage IT projects

Ensure that all IT changes are properly tested, documented, and implemented without interruption to operations

Administers and troubleshoots the sites’ local area networks Conveys information to management regarding all consequential operational problems

Executes data and system file backups according to standard

Interacts with corporate IT support to remedy problems with respect to the Client/Server environment, WAN, LAN, and desktop applications

Interfaces with vendors for data processing services and products Assures compliance with Sarbanes/Oxley 404 legislation

Monitors and keeps the division's disaster recovery plan up to date Working effectively in a fast-paced, global, cross-functional environment

Requirements

20+ years of IT Infrastructure experience with 8+ years of preferred experience working with new Manufacturing entrants into the China market

15+ years of organizational management experience with strong Leadership skills

Proven experience in IT Operations and Service Management

Experience leading and maturing teams in a fast-paced company through exponential growth

Ability to work with ambiguity, make decisions about what data and approach is best for the task at hand

Effective organizational, time management, and problem-solving skills with multiple projects

Demonstrated ability to effectively communicate with the ability to articulate complex ideas or technologies in easy-to-understand business terms to senior leaders

Ability to communicate fluently in English (verbally and in writing) to regional teams

BS/MS in Information Technology/Computer Science or combination of education and equivalent work experience

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