Rivian

United States, California, Palo Alto, United States

Posted on: 2022-11-07

Category: emobility

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

Global Business Services (GBS) Process Lead – Credit and Collections

About the company:

Doing something different is never easy. It requires courage, optimism and grit. Core to our mission is building a team of adventurous individuals determined to make a positive impact on the world. This means challenging ourselves constantly. Stretching beyond the bounds of conventional thinking. Reframing old problems. Seeking new solutions. And operating comfortably in a space of uncertainty. While our backgrounds are diverse, our team shares a love of the outdoors and a desire to protect it for future generations. Do you like doing the impossible? We’d love to hear from you.

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

RESPONSIBILITIES:

  • The Global Business Services (GBS) Process Lead – Credit and Collections is responsible for building effective customer relationships and partnering with internal business stakeholders to maximize sales and reduce credit risk. The Credit and Collections Lead will partner with the GBS Senior Manager for AR to successfully support customers' needs while following Rivian policies and procedures.
  • Establish collection policies and procedures that align with GBS goals and ensure quality and adherence to internal controls and auditing requirements.
  • Monitor and maintain AR Aging consistent with department and individual objectives through constant and effective communication with internal and external Rivian customers.
  • Collaborate within and across the organization on company-wide initiatives revolving around Finance transformation (people, process, technology) through establishing strong relationships with all levels of the business / cross-functional stakeholders, managing stakeholder expectations, and facilitating discussions to ensure information flow, transparency, collaboration, and effective execution of solutions aligned to business needs.
  • Support Finance transformation through system review and enhancements related to Credit risk. Oversee the credit function supporting the Credit Analyst, evaluating credit limits, reviewing new opportunities, and making credit decisions based on customer financial data and historical performance with Rivian.
  • Coordinate the resolution of customer disputes and other discrepancies across all business partners.

QUALIFICATIONS:

  • 5+ years of relevant professional business-to-business experience in a similar capacity.
  • Deep understanding of Collection laws, including the Fair Debt Collection Practices Act.
  • Experience with shared services and or outsourcing preferred.
  • Excellent oral and written communication skills.
  • Analytical mind with strong conceptual and problem-solving skills.
  • Demonstrated ability to work independently and as part of a team.
  • Desire to develop, implement and maintain process improvements.

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

 

Please note that we are currently not accepting applications from third party application services.