United States, California, Palo Alto, United States

Posted on: 2022-07-02

Category: emobility

Employment type:

Full time

Experience required:



Salary not provided

Fleet Coordinator

About the company:

Doing something different is never easy. It requires courage, optimism and grit. Core to our mission is building a team of adventurous individuals determined to make a positive impact on the world. This means challenging ourselves constantly. Stretching beyond the bounds of conventional thinking. Reframing old problems. Seeking new solutions. And operating comfortably in a space of uncertainty. While our backgrounds are diverse, our team shares a love of the outdoors and a desire to protect it for future generations. Do you like doing the impossible? We’d love to hear from you.

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

  • Coordinate ordering, onboarding/registration, shipment, charging of the North America fleet
  • Prepare and coordinate service/repair/maintenance of the North America fleet  
  • Maintain annual inspection records, and coordinate retirement/disposal of vehicles throughout the lifecycle of the North America Fleet 
  • Coordinate post-service center vehicle moves internally and with 3rd party logistics providers in response to move requests and repair/service requests to best position customer vehicles for last mile of delivery in North America 
  • Complete final quality checks/vehicle inspections, create effective service/work orders, and provide feedback to service and other teams as needed 
  • Complete assignments with an elevated level of accuracy and embrace ambiguous situations 
  • Manage the weekly and daily schedules of Rivian’s internal operating vehicles to ensure on-time arrival for events or tests
  • Identify which vehicles have down time to schedule them for internal repairs
  • Manage insurance, claims, and ticketing administration 
  • Lead periodic physical inventory audits of vehicles, plates and required items for fleet vehicles
  • Around the clock support of escalations to ensure customer satisfaction and operations readiness 
  • Responsible for submitting/receiving NA Fleet vehicles to/from service and body shops, as necessary 
  • Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems 
  • Coordinate fleet vehicles assignments as fleet vehicles roll off the assembly line
  • Updating all appropriate systems
  • Accessories ordering, inventory control
  • Additional work and tasks as needed from the business
  • Collaborate and build relationships with cross functional teams
  • Associates Degree or equivalent related work experience
  • Possess a valid U.S. Driver’s License and a safe driving record 
  • 3-5 years of dispatching or vehicle coordination experience preferred 
  • Ability to think on feet, complete appropriate documentation with excellent attention to detail, and improve processes is a must 
  • Goal-oriented with a strong drive to hit daily and weekly deadline
  • Proficiency with computers and software 
  • Ability to work in a fast-moving environment that changes day to day 
  • Strong organizational skills and the ability to effectively prioritize tasks
  • Flexibility to work based on the demands of the business, which may require working evenings/nights or weekends. 
  • Some travel may be required up to 10%
  • Fully vaccinated against the COVID-19 virus (proof required) 

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  


Please note that we are currently not accepting applications from third party application services.