Field Auditor - Asaba

M-KOPA is a fintech and digital financial services company that provides smartphones and a range of financial products to everyday earners across sub-Saharan Africa, operating in Ghana, Kenya, Nigeria, South Africa, and Uganda. The company uses an asset-financing model that allows customers to make an initial deposit on a smartphone and then pay it off through affordable daily, weekly, or monthly installments, building a credit history in the process. This approach has enabled M-KOPA to serve over 10 million customers and unlock more than $2 billion in credit for individuals who are largely excluded from traditional financial systems. M-KOPA's suite of services extends beyond device ownership to include digital loans, health insurance, device protection, and affordable data bundles, all designed to expand economic opportunity for low-income populations. The company also operates a large network of over 35,000 sales agents, many of whom are themselves beneficiaries of the economic empowerment model M-KOPA promotes. M-KOPA has been recognized among the world's top fintech companies and continues to scale its impact across the African continent. While M-KOPA is primarily categorized as a fintech company, its roots are in the renewable energy and pay-as-you-go solar sector, where it pioneered off-grid solar solutions for underserved communities before expanding into smartphones and broader financial services. This evolution reflects the company's enduring mission to connect underserved populations to transformative technologies and financial tools that improve quality of life and drive sustainable economic inclusion.

We are looking for an experienced Field Auditor to join our team in Nigeria, to influence how audit findings impact customer trust and business performance.

The Role

As a Field Auditor, you will visit field locations, test whether operations match policy and regulation, and turn what you find into clear recommendations. You will work with teams across the business to make sure fixes are implemented.

Growing from millions to ten million customers means more field activity, more locations and more processes that must hold up under pressure. We are deliberately building stronger assurance to match that scale, and Field Auditor is a key part of it.

About M-KOPA

M-KOPA is a pan-African fintech that makes financial inclusion real. We finance everyday assets like smartphones and e-motorbikes for people that traditional finance has overlooked. We now serve 10 million customers across Africa and have extended over $2 billion in credit.

This is an on-site role, you would be working from our offices in Nigeria, partnering with a diverse group of employees from our different markets and locations across the UK, Europe and Africa. You will be reporting to the Senior Field Auditor.

What You'll Do

• Conduct field audits at various locations and review operational procedures and documents

• Ensure compliance with company policies and regulatory requirements

• Identify discrepancies, inefficiencies and areas for improvement, and run risk assessments with mitigation strategies

• Recommend corrective action and follow up until it is implemented

• Help develop and deliver field audit plans, completing assignments on time

• Prepare detailed audit reports, present findings to stakeholders and work with other departments to gather what you need

What You'll Need

• Minimum 2-3 years of demonstrable experience in stock management and operations auditing, including retail audits, inventory variance analysis and compliance checks in similar environments

• A Bachelor’s degree in any field. Your audit expertise and operational acumen matter more than the subject

• Proficiency in Microsoft Office, with Excel and Word essential for data analysis and report preparation

• A sharp eye for detail and strong organisational skills: you catch inconsistencies others miss, juggle overlapping timelines and keep clear schedules and task systems

• Clear, professional communication by email, phone and in person with a wide range of stakeholders

• Self-direction and integrity: you work independently without micromanagement, bring a strong work ethic and strictly follow company anti-bribery and corruption policies

The Reality

This role requires precision under pressure. You'll work with tight deadlines, manage multiple audit schedules simultaneously, and navigate field contexts across Nigeria. You'll balance detailed documentation with field problem-solving. You'll operate independently, often in retail environments with competing demands.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.