Designer

Octopus Energy

4300

London (GB), USA

Posted on: 2026-01-28

Category: energy

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Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Octopus Energy Group is an energy tech company. We use technology to make green electrons cheap and revolutionise customer experiences.

By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain’s largest energy supplier.

Now, we’re scaling fast and building the next generation of products to accelerate the green energy transition. From making it effortless to switch to heat pumps, solar and EVs, to launching smart tariffs and creating renewable generation at scale, we’re solving some of the most complex challenges in energy with speed, creativity and customer obsession. We’re also enabling our global businesses to reach the full capability of what we’ve achieved in the UK, taking the learnings, products and experiences that customers love here and rolling them out worldwide.

So, what’s the gig?

We’re looking for a creative, human-centered Designer to bring Octopus to life in the UK. We’re searching for people who understand UX, tone of voice, persuasion and reassurance, but most of all, can make the complex simple and create things that work for humans. You might come from an agency background or a start up, and have probably made a living from your main trade, but you're open minded and willing to try it all.

Beyond design, we embody a culture of autonomy, curiosity, and relentless improvement. You're unlikely to receive a curated brief; there are no account managers here. You'll navigate your own journey, driven by a passion to explore, enhance, and take on transformative projects that no one else dares to tackle. This doesn't mean you're on your own though, there's a whole team of like-minded people here to support you.

There’s probably some things you should know…

We don’t use agencies - we really don’t. Not for advertising, UX, development, or media. We do everything ourselves, so we know it inside out, and are in control of every element. You could say, in fact, that we’re half agency: the half without timesheets and suits.

We’re pretty obsessive about our customers. We think about them a lot. A lot, a lot. We answer emails from customers, we join in on social media (and I mean we, as leaders do), we think constantly about what makes great experiences, great stories and great reasons for people to join us.

We’re looking for someone who knows their way around design for the real world – you’ve explored design and all of its elements. Worked on campaigns, web experiences or maybe events, all from an idea in a sketchbook to launch and beyond. But actually, what you really, really geek out on is how real humans use technology. In their real, actual, messy lives: the ones full of love, loss, stress, self-interest and tedium.

You know the tools and theories of Human Centred Design, but all the talk of process makes you cry inside. What really matters is the outcome, not how you get there - and you just want to make great stuff. You're looking forward to not working on a user persona.

You're enthusiastic, and that enthusiasm means other people follow your lead and you'll get stuff done.

You're a grafter, but a smart grafter. You put effort where it delivers the most value: you’ll wireframe just enough to communicate what you need to a developer. If your resources are limited, you’ll find a work around.

You love an office vibe. You’re a people person and love to spend time collaborating and working in the presence of your team. You’re not afraid of collaborative projects and thrive when working with others.

Finally, you're not a fan of the traditional businesses. You can live without working to backlogs, or writing business cases. You prioritise effectiveness and efficiency above all else. You get stuff done by knowing what's right, and sometimes that's hard.

💚 Why else you'll love it here 💚

• 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

• 🎁 Visit our UK perks hub - Octopus Employee Benefits

If this sounds like you then we'd love to hear from you. 🚀

P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

What you'll do...

You will work with a wildly talented, diverse and passionate team to deliver products and campaigns to market in record time

You will work with developers to build products and make sure your designs come to life and work effectively in the real world

You will conduct first-hand research and talk to actual humans to understand their needs, wants and context.

What you'll need..

1+ years of experience in a generalist design role working on projects covering UX/UI, product design, graphic design, visual design or marketing

Proficiency in a variety of design tools such as Figma, Adobe CC suite.

Knowledge of UX/UI, graphic design and illustration

An understanding of what makes a good customer experience, behavioural sciences and marketing principles.

An understanding of design principles, user experience, user interface design and design systems.

A desire to get stuck into any kind of design project, you love a challenge.

The ability to work in a fast paced environment with a willingness to learn on your feet

Entrepreneurial instincts with clear bias for action and track record of rolling up your sleeves.

Passionate about collaboration and communication, leaving ego at the door to get the job done.

An interest in sustainability, green energy and improving people’s lives.

Bonus: Motion graphics or animation skills (After effects, SVGator, etc.)

To really thrive, you’ll likely possess:

The ability to work efficiently and swiftly without sacrificing the quality of your output.

Adaptability; you’ll have the mindset of a generalist rather than a specialist, with a broad skill set that allows for versatility in various design tasks. You're not above picking up work that's “not in your job description".

You’re comfortable with ambiguity and autonomy, you don’t need a brief to get going.

A deep seated curiosity for how people interact with technology, and creating frictionless, delightful experiences

A user-centric approach to design, prioritising the needs and experiences of users while creating functional, visually appealing products that have the ability to surprise and delight.

A passion for improvement - you’re always analysing user feedback and iterating on designs to improve usability, user-centricity, accessibility, and overall customer satisfaction.

A passion for self progression and are keen to develop your skills, both with guidance and independently.

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