Delivery Dispatcher

Misfits Market is an online grocery delivery service that sources fresh, organic, and often unconventional produce and food products directly to consumers' doors. The company operates on a flexible, subscription-based model that allows customers to shop for exactly what they want, skip weeks as needed, and receive food with a 100% money-back guarantee. Their inventory includes heirloom produce, lesser-known fruit and vegetable varieties, and products from independent food brands that are typically excluded from traditional retail shelves.

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food

As Misfits we support our customers and mission by embracing our core values of:

Prioritizing our Customers                              

Doing more with less

Thinking Differently         

Respecting one another                             

Moving deliberately and quickly                    

Taking initiative and delivering

What you will be doing:

As the Delivery Dispatcher for our operation, you are directly responsible for overseeing and assisting in the daily delivery of our boxes. You will manage, mentor, and develop a team of drivers who ultimately ensure that our customers have a great overall experience. You will be reporting to the Delivery Managers and assisting them in ensuring a successful assembly and delivery of customer orders.

Skills and Qualifications:

• 2+ years experience in dispatching/driving role preferred, but not required
• Working knowledge of optimization techniques and process flow improvements
• Experience managing a nimble, fast-growing team
• Computer skills, particularly Excel
• Excellent written and oral communication skills
• Highly organized and strong attention to detail
• Ability to multitask
• Excels at independent, unsupervised work
• Personal cell phone to communicate with drivers in emergency situations
• Doesn’t shy away from holding people accountable
• Excited about Imperfect Foods and our mission!

What we do for you: 

• Comprehensive medical, dental, and vision insurance
• 401(k) 
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays 
• Paid sick days
• Commuter benefits

Schedule

• Shift: Overnight Hybrid, 9:00 PM – 7:00 AM
• Rotating schedule:
  • Work 4 consecutive days, followed by 4 consecutive days off
  • Then work 3 consecutive days, followed by 3 consecutive days off
• This rotation repeats throughout the year.

Please see here for Misfits Market's Job Applicant Privacy Notice.