Delivery and Logistics Associate

About Square Roots

Square Roots is the technology leader in urban indoor farming. Its mission is to bring local, fresh, real food to people in cities around the world - setting new standards for transparency and responsibility while empowering the next generation of leaders in agriculture. 

Founded by serial entrepreneurs, Kimbal Musk and Tobias Peggs, its range of fresh produce is available in more than 200 retail locations around the country including Whole Foods Market, Fresh Thyme Market, SpartanNash, and FreshDirect. Square Roots’ strategic partnership with Gordon Food Service reinforces a larger shared ambition to build commercial scale, climate controlled indoor farms together across the continent - enabling local food at a global scale, year round. For more information, please visit www.squarerootsgrow.com.

About the Role

We are looking for a self-motivated, responsible person to fill a part-time Delivery & Logistics Associate, riding our electric assist bikes with a cargo trailer.  You will be the face of our company and interact with our customers and the community on a regular basis, with delivery routes on Wednesdays and Saturdays. This is a physically demanding job, so you must be experienced in year-round urban cycling in all weather conditions.

On occasion, the Delivery & Logistics Associate will need to drive a car or van, provided by Square Roots, to ensure deliveries  in extreme weather conditions. A valid driver's license and a clean driving record is required for this position.

This position will require two shifts a week (Wednesdays and Saturday) for approximately 10-12 total hours on delivery routes. There is the potential for additional hours working with our farm team to prepare Square Roots retail product for delivery as needed

You will: 

• Ensure all orders are packed correctly and matched against their invoice
• Ensure all deliveries are made within a timely manner, all year round
• Maintain relationships with our retail customers at the point of delivery
• Collect signatures from all deliveries for our records. 

You have experience with:

• Customer service
• Year round urban cycling experience in all weather conditions a must
• Urban cycling experience with a cargo trailer a big plus
• Communicating through Slack, Discord, or similar  text-based app on your smartphone throughout a shift

You are:

• Available starting between 7am-8am on Wednesdays & Saturdays
• A team player with a positive attitude
• Values-aligned
• Able to work independently and manage your time effectively
• Well-organized and detail-oriented
• Serious about COVID-19 safety and comfortable wearing a mask while on the job
• Able to manage your time effectively
• A proactive communicator who is comfortable using a smartphone/tablet and using apps to keep your manager and team informed
• The holder of a valid driver’s license with a clean driving record (no moving violations or at-fault accidents within the last 2 years)
• The owner of a cell phone with internet access (stipend to offset cell phone data will be provided)
• Serious about COVID-19 safety and comfortable wearing a mask while on the job
• Experienced with delivery or bike messenger work (a plus)
• Spanish speaking (a big plus)
• Interested in real, local food and urban farming (a huge plus)

You'll love working at Square Roots because: 

• We're here to change the food system. You'll have the opportunity to play a significant role in our work at the intersection of technology, farming, and the global food industry - and we're only just getting started. 
• Our team is driven by a shared set of values. These keep us aligned and remind us how to show up every day in the face of growth and ambiguity. Whether you’re working remotely or on the farms,  collaboration, respect, optimism and humility are all embraced, and we seek to empower people at every step. Ask us about the rest! 

COVID-19 Vaccination Policy:

New employees are required to be fully vaccinated prior to their start date. The definition of fully vaccinated includes a booster for those that are eligible.

You are considered fully vaccinated if: 

• You have received a full series of the vaccine recently (meaning 2 doses within 5 months for the Pfizer and Moderna vaccines, or 1 dose within 2 months for Johnson and Johnson). 
• You received your full series over 5 months ago for Pfizer and Moderna or over 2 months ago for Johnson and Johnson, and have also received a booster shot. 

Proof of vaccination is required during the hiring process, and employees will be required to get booster shots as they become eligible to maintain their fully-vaccinated status.  

As federal guidance on booster shots evolves, the definition of ‘fully vaccinated’ may change.  

In accordance with EEOC guidance, if you are not vaccinated or do not intend to be due to medical reasons or deeply held religious beliefs, you may make an accommodation request and Square Roots will make a reasonable effort to accommodate you, subject to the requirements of the role you are applying for. 

Failure to be fully vaccinated by start date without a documented accommodation will result in offer rescindment or termination.