Customer Success Engineer

Crusoe exists to bring energy to ideas. We are the pioneers of clean computing infrastructure that reduces both the costs and the environmental impact of the world’s expanding digital economy. By unlocking stranded sources of energy to power cloud and data center services, we are creating the climate-aligned future of compute-intensive innovation that reduces rather than adds to emissions. The world’s appetite for computation, energy, and progress will never stop growing. Crusoe is here to bring energy to ideas in ways that are aligned with the needs of our climate.

Our values drive our work from thinking like a mountaineer, our relentless commitment to resource efficiency and tapping into our collective genius. At Crusoe, you will be challenged to do the best work of your entire life and to be and become your best self. Our teams are empowered to tackle hard problems that benefit our customers, grow our business and create a positive impact in reducing global emissions.

Crusoe Cloud is hiring its first Customer Success engineer to support our customers in the development and growth of our carbon-reducing cloud.  Currently in private alpha, we offer high performance GPU compute at a fraction of the cost of hyperscalers, but as we move towards public beta, we want to ensure that our growing customer base is able to resolve their challenges quickly so they can get back to advancing the field of AI/ML, advanced physics simulations, or computational biology.You will work alongside customers and be our first responder to challenges - working closely with our Solutions, Product, and Engineering teams to create timely and systematic solutions to troubleshoot current problems, and identify/prevent problems from occurring.  As the first member of this team, we are looking for someone who is passionate about customer experience, documentation, taking initiative, and who wants to play a key role in the success of expanding Crusoe Cloud and its climate impact.