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Employment type:
Full time
Experience required:
Intermediate
Salary
Salary not provided
About the company:
Square Roots is the technology leader in urban indoor farming. Its mission is to bring local, fresh, real food to people in cities around the world - setting new standards for transparency and responsibility while empowering the next generation of leaders in agriculture.
Founded by serial entrepreneurs, Kimbal Musk and Tobias Peggs, its range of fresh produce is available in more than 200 retail locations around the country including Whole Foods Market, Fresh Thyme Market, SpartanNash, and FreshDirect. Square Roots’ strategic partnership with Gordon Food Service reinforces a larger shared ambition to build commercial scale, climate controlled indoor farms together across the continent - enabling local food at a global scale, year round. For more information, please visit www.squarerootsgrow.com.
The Customer Operations Specialist is the critical bridge between the Sales, Farm Ops, and Logistics teams and is responsible for ensuring seamless customer service and operational execution to Square Roots customers. Regular responsibilities include calling accounts for weekly orders, ensuring farm supply meets customer demand by coordinating with farm teams and the GM, and collaborating with the Senior Logistics Associate to match delivery routes with orders.
In conjunction with the GM, the Customer Operations Specialist will drive operational efficiency and customer service at a given campus so we can maximize order fulfillment and monetize demand as effectively as possible.
COVID-19 Vaccination Policy:
New employees are required to be fully vaccinated prior to their start date. The definition of fully vaccinated includes a booster for those that are eligible.
You are considered fully vaccinated if:
Proof of vaccination is required during the hiring process, and employees will be required to get booster shots as they become eligible to maintain their fully-vaccinated status.
As federal guidance on booster shots evolves, the definition of ‘fully vaccinated’ may change.
In accordance with EEOC guidance, if you are not vaccinated or do not intend to be due to medical reasons or deeply held religious beliefs, you may make an accommodation request and Square Roots will make a reasonable effort to accommodate you, subject to the requirements of the role you are applying for.
Failure to be fully vaccinated by start date without a documented accommodation will result in offer rescindment or termination.
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