Corp/Government Advisor

As a Delivery Associate, you will be responsible for delivering vehicles to customers personally and to customer vehicle stockyards. You will work closely with the sales & operations team.

Key Responsibilities:

• Build and maintain strong, long-term relationships with key government and corporate clients.
• Act as the primary point of contact for client inquiries, concerns, and post-sale support.
• Conduct regular follow-ups to ensure client satisfaction and identify upselling opportunities.
• Receiving government clients and presenting vehicle specifications.
• Maintain accurate and up-to-date records in Salesforce (SFDC), including client interactions, sales progress, and follow-ups.
• Participate in ongoing training programs to enhance product knowledge and sales techniques.
• Facilitating external visits to meet with Fleet and Government clients to strengthen relationships and understand their specific needs.
• Arranging and assisting with test drives.

Qualifications:

• Ability to write and speak in both Arabic and English.
• A driving license and 5+ years of driving experience are a must.
• High school diploma or equivalent; a bachelor's degree is a plus.
• Previous experience in customer-facing activities is a plus.
• Excellent communication skills, both written and verbal.
• Fluency in English and Arabic, both spoken and written.
• Strong problem-solving abilities and attention to detail.
• Proficiency in Microsoft Excel.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using customer service software and tools.
• A positive attitude and a commitment to providing exceptional customer service.