Content Administrator, Diagnostics

Number of employees

5500

Newark, CA, United States

Posted on: 2022-06-29

Category: emobility

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Expired

Employment type:

Full time

Experience required:

Intermediate

Salary

Salary not provided

About the company:

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.  

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are currently seeking a Diagnostic Content Administrator to join our Diagnostics team.
You will be responsible to define, drive to completion content management/definition for Lucid products.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
 
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
 
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

The Role:

  • Interface between Diagnostic team, Service team, external stakeholder.
  • Maintain diagnostic information and procedures contained in the diagnostics database
  • Draft, review, maintain, release Diagnostic content
  • Define content format and create template as well as training material and enforce these standards
  • Work with Diagnostic team and service team to ensure content is authored as per lucid standard.
  • Comprehend technical content and communicate them effectively to relevant stakeholders
  • Ensure complete content coverage and formatting
  • Evaluate and define processes and implement solutions.
  • Identify, develop, and implement methods to automate content validation
  • Report status updates on a regular basis
  • Think fast, prioritize, and make decisions that benefit Lucid as a whole using a first principles approach
  • Exhibit organizational skills, detail-oriented, and multi-tasking in a fast-paced environment.
  • Minimum Qualifications:

  • 3+ years of experience in Technical Writing.
  • 3+ years of experience troubleshooting and debugging skills and able to analyze complex problems and propose solutions.
  • 3+ years of experience with Component Content Management Systems
  • 3+ years of experience transcribing non-technical writing into comprehensible content.
  • Preferred Qualifications:

  • Familiarity with Electric Vehicle architecture
  • Familiarity with Electric Vehicle troubleshooting procedures is a plus.
  • Passion of Automotive content
  • Proficient in word processing tools such as Microsoft Word, Excel, Adobe.
  • Authoring instructions and procedures type technical document experience preferred
  • Interpersonal Communication Skills
  • Self-directed and able to work independently with little supervision
  • Education Requirements:

  • Bachelor’s degree in English, Communication, IT, Computer Science, Engineering or equivalent.
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