Business Systems Administrator, Coupa

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.

Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71Quqw 

We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering, and computational biology.

About the Role:

The Business Systems Administrator is responsible for the ongoing configuration, maintenance, and support of Crusoe’s core business systems, with an emphasis on Procure-to-Pay business systems and processes, including Coupa. The Business Systems Administrator will work with internal stakeholders and vendors to maintain an excellent end-user experience and improve the overall effectiveness and efficiency of the Crusoe’s business.

A Day In The Life:

• Maintain overall stability and data integrity of the Coupa platform

• Identify and resolve system Issues/Bugs, User Access Requests, and System Change Requests

• Manage Coupa ticket queues in Jira, ensuring all tickets are properly tracked from creation to resolution in accordance with the Business System team’s SLA’s and internal procedures

• Engage and communicate with Coupa stakeholders to continually understand business requirements and proactively identify opportunities for process and configuration improvements

• Create, manage, and maintain internal documentation for Coupa, document existing processes and customizations, and provide training materials to new and existing users.

• Deliver training sessions and content to both new and existing Coupa users

• Manage Coupa system release upgrades by understanding and prioritizing new release features, facilitating process discussion around new features, supporting regression testing, and deploying the releases in the production instance.

• Develop, track, and report on annual Objectives and Key Results (OKRs) as instructed by Business Systems team leadership.

• Provide subject matter expertise to support integrations between Coupa and other key business systems

• Perform and acquire all relevant Coupa certifications and trainings by attending in-person or online certification classes, training, and learning courses.

You Will Thrive In This Role If You Have:

• BA/BS or 5-year equivalent combination of education and applicable job experience.

• 3+ years combined experience as a User, Administrator, or implementer of Coupa

• 5+ years of combined experience as a Business Systems Administrator or equivalent role (Consultant, System Implementer, etc)

• Strong demonstrative knowledge of the end-to-end Procure-to-Pay process, including Sourcing, Procurement, Inventory, and Accounting.

• Excellent written, verbal, and in-person communication skills.

• Ability to work independently as a “self-starter”, with minimal supervision.

• Ability to frequently and effectively re-prioritize, and work efficiently in a fast-paced environment.

• Willingness to give, receive, and apply feedback from stakeholders and management in a respectful and professional way

• Clear demonstration of Crusoe core values

• Work onsite 5 days per week at a Crusoe office

Benefits:

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts 

• Paid Parental Leave 

• Paid life insurance, short-term and long-term disability 

• Teladoc 

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $50 per pay period

Compensation Range

Compensation will be paid in the range of $115,000 - $125,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.