Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
Lucid Motors is seeking highly motivated and experienced Business Analyst to join it’s Service Analytics team. This role will be crucial in providing accurate and timely reporting to the Service & Customer Care organization at Lucid. The ideal candidate will be skilled in developing business reports and dashboards, communicating and presenting insights to the business leadership, and working with systems teams to enhance business system. The candidate should have an aptitude for story telling using data, develop KPIs working with business teams, and comfortable presenting insights as feedback to business leaders.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
Individuals seeking a medical and/or religious exemption from this requirement may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
The Role
Work with multiple stakeholders within Service Organization to understand their business needs, and develop reports and dashboards in SalesforceDeveloping KPI metrics for the teams – gathering requirements, documenting, and presenting metrics via salesforce reportsWork with business process owners to develop process & data flows to streamline business processesCommunicate actionable business insights to stakeholders in timely mannerManage access permission to salesforce reports and dashboards according to business needsPresenting and communicating business impacts to stakeholders based on your analysisCollaborate with other analysts in the team to maintain the quality and consistency of reportingQualifications
2+ years of experience as Business Analyst or Data Analyst in Service or Customer Care domainDegree in Business Analytics or related field of study - minimum of bachelor’s degree with business analytics experienceExperience building accurate reports and dashboards in SalesforceKnowledge of how to setup access permissions for report and dashboards Certifications in Salesforce is highly preferredKnowledge and experience in SQL for analyticsExperience in building data visualizations in Tableau Must have excellent written and verbal communication skills, with ability to present insights to business leaders