Asset Performance Engineer

Fluence is the leading global energy storage technology and services company, created and backed by Siemens and AES, two industry powerhouses and pioneers in energy storage. Fluence unites the scale, experience, breadth, and financial backing of the two most experienced icons in energy storage.

Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology partner amidst conflicting technical claims, inexperienced vendors and installers, and new market entrants with limited power sector knowledge.

Fluence brings the proven technology solutions and services that overcome the commercial and regulatory barriers that stand in the way of modernizing our energy networks. We are the partner that can deliver at a global scale with the most experienced and knowledgeable team in the world.

 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

ABOUT THIS POSITION

Location: Hybrid (2-3 days in office) in Houston, TX

This position will be within the Fluence Digital team with a focus on the America’s region. The Asset Solution Engineer will play an important role in supporting sales opportunities and maintaining ongoing customer relationships focused on Nispera, Fluence Digital’s Asset Performance Management platform.  As an Asset Solution Engineer, you will have a dynamic role that requires working cross functionally as follows:

Supporting Business Development Managers, approaching potential customers, and presenting technical solutions and services. 

Ongoing customer support and developing data-driven monitoring and analysis solutions for renewable energy plants (wind, photovoltaic and battery storage) located across the globe. You will be able to understand the operational aspects of these assets, identify performance issues, and drive teams to resolution and solution implementation.

Collaborating with Software Engineering team for the development of new software modules and building relationships with Clients are important responsibilities for this role.

The role will also work with the Zurich-based Product Management, Engineering and Data Science team, with close interaction with software engineers, product managers, and subject matter experts to shape the evolution of our company and the future of the renewable assets’ performance management and optimization landscape.

KEY RESPONSIBILITIES: 

•Provide support for existing customers by performing the analysis of renewable asset performance and presenting insights to asset owners

•Assist with pre-sales activities by leading the provision of technical product expertise, such as product demos and analysis

•Assist customers with technical reporting, analytical customer support, and initiatives in support of overall customer satisfaction

•Develop and optimize data analysis tools

•Support customer onboarding projects to effectively deploy our software to our customers’ renewable and energy storage assets, collaborating closely with Product and Engineering teams

•Identify unmet needs and customer pain points and work with Product and Data Science team to develop new modules and functionalities

•Provide training to customer stakeholders to ensure the customer is business-ready for our products