AR Collection Team Lead

Reports To

Director of Accounts Receivable

What You Will Be Doing

We are seeking a seasoned, focused and motivated AR Collection Team Lead who will be part of a fast-faced environment and an energetic team.  Daily interaction with external and internal customers to assist, address inquiries, concerns from start to resolution effectively and efficiently.  

·       Lead and assist Collection Analyst on day-to-day collection related activities. 

·       Routine AR portfolio review and account upkeep to high level. 

·       Take actions to encourage timely debt payments.  Proactively execute collection activities, consistent follow up on outstanding transactions including disputed transactions, on account cash and refunds to closure.  

• Delivers exceptional customer service internally and externally.  

• Customer Master housekeeping ensuring accurate Accounts Payable contact related information. 

• Completion of Vendor and other related AR forms.

• Extend support to team member as needed. 

• AD Hoc task not limited to management report. 

What You Will Bring to ChargePoint

• Expertise in managing AR collection portfolio proactively, and successfully with A+ result. 
• Strong skill sets, years of experience, enthusiasm, positive outlook, and outstanding work ethics.
• Customer focused; People oriented, excellent written and verbal communication skills along with natural desire to create and strengthen business relationships.

Requirements

• Degree in Finance, Accounting, or related fields.
• 7+ years of experience with expertise in Collection, a plus on subscription renewal portfolio, knowledge of basic accounting principles and practices.
• Understanding of AR/Collections policies, procedures, and regulations.
• Experience with ERP and CRM systems and platforms, preferably NetSuite and Salesforce. 
• Microsoft Office skills including Excel, Pivot table and PowerPoint
• Experience on sales tax regulations and Avalara software. 
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Highly analytical who can deal with complex issues; identify root cause and resolution.
• Seeking for a long-term career with an industry leading company.
• Strong work ethic – “whatever it takes” attitude with + level of professionalism. 
• Self-motivated, works well on own initiative, able to work under pressure and can multi-task to meet aggressive deadlines.
• Excellent collaborator, team oriented with amicable personality. 
• Excellent written and verbal communication skills. 
• Flexible individual, supportive and can adapt to changes. 
• IST shift with flexibility to work few hours PST as needed.   

Location

Gurgaon, India